Welcome to NanoBanana ("Company", "We", "Us", or "Our"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our AI image generation service.
By using our service, you consent to the data practices described in this policy.
1. Information We Collect
1.1 Information You Provide
- Account Information: Name, email address, password when you register
- Payment Information: Billing details processed through our payment provider (Paddle)
- User Content: Text prompts and reference images you submit for generation
- Communications: Messages when you contact our support team
1.2 Information Collected Automatically
- Usage Data: Features used, images generated, generation settings
- Device Information: IP address, browser type, operating system, device identifiers
- Log Data: Access times, pages viewed, error logs
- Cookies: Session cookies, authentication tokens (JWT)
2. How We Use Your Information
We use collected information for the following purposes:
- ✅ Providing and maintaining our AI image generation service
- ✅ Processing transactions and managing your account
- ✅ Sending important service updates and notifications
- ✅ Responding to your inquiries and support requests
- ✅ Improving our service and developing new features
- ✅ Preventing fraud, abuse, and enforcing our Terms of Service
- ✅ Complying with legal obligations
3. Information Sharing
We do not sell your personal information. We may share your information only in these limited cases:
3.1 Service Providers
- Google Gemini API: For AI image generation processing
- Paddle: For secure payment processing
- AWS: For cloud hosting and data storage
3.2 Legal Requirements
- When required by law, legal process, or government request
- To protect our rights, privacy, safety, or property
- To enforce our Terms of Service
- In connection with a merger, acquisition, or sale of assets
4. Data Storage & Security
4.1 Security Measures
- 🔒 SSL/TLS encryption for all data transmission
- 🔒 Password hashing using industry-standard algorithms
- 🔒 Secure authentication with token expiration
- 🔒 Regular security assessments and updates
- 🔒 Access controls and authentication for staff
4.2 Data Retention
- Account data is retained while your account is active
- Generated images are stored until you delete them
- We may retain certain data for legal compliance after deletion
- Anonymous usage statistics may be retained indefinitely
5. Cookies & Tracking
We use cookies and similar technologies for:
- Essential Cookies: Authentication, session management (required)
- Preference Cookies: Language settings, dark mode preference
- Analytics Cookies: Understanding how users interact with our service
You can control cookies through your browser settings. Note that disabling essential cookies may affect service functionality.
6. Your Rights
Depending on your location, you may have the following rights:
6.1 Access & Portability
- Request a copy of your personal data
- Export your generated images
6.2 Correction & Deletion
- Update or correct your account information
- Request deletion of your account and associated data
- Delete individual generated images
6.3 Opt-Out
- Unsubscribe from marketing communications
- Disable non-essential cookies
To exercise these rights, please contact us at support@redcubix.app
7. Children's Privacy
- Our service is not intended for children under 13 years of age
- We do not knowingly collect personal information from children under 13
- If we discover such data has been collected, we will delete it promptly
- Parents who believe their child has provided information should contact us
8. AI-Generated Content
- Prompts you submit are processed by AI models to generate images
- We do not use your prompts to train AI models without consent
- Generated images are stored on our servers until deleted
- We may review content for Terms of Service compliance
9. International Users
9.1 GDPR (European Users)
If you are in the European Economic Area, you have additional rights under GDPR including:
- Right to object to processing
- Right to restrict processing
- Right to lodge a complaint with a supervisory authority
9.2 CCPA (California Users)
California residents have additional rights including:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of sale of personal information (we do not sell)
10. Changes to This Policy
- We may update this Privacy Policy from time to time
- Material changes will be notified via email or service announcement
- Continued use after changes constitutes acceptance
- Previous versions are available upon request
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: support@redcubix.app
- Website: https://redcubix.app
We will respond to your inquiry within 30 days.